Update your Priority Services details

This is a confidential register for customers who have individual needs, and ensures our employees know about any special circumstances or needs you may have.

Alternatively, phone us for free on 0330 303 0277 from 8am–7pm, Monday to Friday, or 8:30am–2pm on Saturdays.

It should only take a few minutes, to complete this form you will need:

Items marked * must be filled in

If you wish to see this form in a different language or change the accessibly viewing options please turn on the Recite Me tool.

First name *

Last name *

First line of address *

Post code *

Phone *

Customer number This can be found in the top right corner of your bill and is 10 digits long.

Do you still require our Priority Service? *

Yes